Support

If you or someone else is in danger, call 999 (police) or 998 (ambulance) immediately. LocaVibe is not an emergency service and can’t send help.

In the app, the SOS button on the screen of an activity you’ve joined lets you call 999 and text your trusted contacts with your location. Both emergency numbers are also in Profile → Settings → Safety. Once you’re safe, please report what happened in the app or by email so that our moderators can act.

Email: web.pro.farid@gmail.com

To help us help you quickly, please include:

• the email address linked to your LocaVibe account and the first name on your profile (if you use Sign in with Apple with “Hide My Email”, please tell us);
• a short description of the problem, when it happened and what you expected to happen;
• for technical issues, your iPhone model, iOS version and app version;
• where relevant, screenshots or the share links of the profiles, activities or events involved.

Helpful subject lines: “Safety report”, “Privacy request”, “Delete my account”, “Appeal”, “Subscription” or “Partner”.

Response times: reports and safety issues are reviewed within 24 hours; we answer all other questions within 2 business days.

We’ll never ask you for your sign-in code or card details.

Who can use LocaVibe?

Anyone aged 18 or over who wants to find company for activities in Dubai. Nightlife activities are for people aged 21 and over.

How do I sign in?

In the app, tap Continue with Apple and confirm with Face ID, Touch ID or your Apple ID password — there are no LocaVibe passwords to remember. Apple lets you share your email address or hide it with “Hide My Email”; either way works.

I didn’t get my sign-in code (partner cabinet)

Partners sign in to the web cabinet with a six-digit code that we send by email. If it doesn’t arrive:

• Check your spam, junk and promotions folders.
• Make sure you typed your email address correctly.
• Wait a minute, then click Send a new code. Codes are valid for 10 minutes; if you asked for more than one, use the latest.
• Still nothing? Email us and tell us the address you’re trying to use.

Why do you need my date of birth?

To make sure everyone is 18 or over, and that only people aged 21 and over can see nightlife activities. Other users only see your age. Your date of birth can’t be changed in the app later, so please enter it carefully.

Why can’t I see activities near me?

LocaVibe uses your location only while you’re using the app, to show nearby activities and how far away they are. If you haven’t allowed location access, the app uses a default location in Dubai. To change this, go to your iPhone’s Settings → LocaVibe → Location.

Who can see my profile?

Only people signed in to LocaVibe. They see your first name, age, gender, “about me”, photos, interests, languages, area, verified badge, average rating and number of ratings, number of meetups, number of no-shows and LocaVibe+ badge. Your date of birth and your device location are never shown.

What photos can I use?

Up to 6 photos of yourself. Your first photo is your avatar and must clearly show your face — it’s also used for verification. Please don’t use group photos as your main photo, and don’t upload photos of children, nudity or photos of other people without their consent.

Can I change my date of birth or gender?

Not in the app. If you made a mistake when signing up, email us from your account’s email address. We may ask you to confirm the correct details.

Why can’t I save my name, bio or activity?

Our automated filter blocks text that contains words from a banned-words list. Rephrase the text and try again. If you think the filter made a mistake, let us know.

How do I change the app language?

Go to Profile → Settings → Language. The app supports English, Russian, Arabic and Hindi.

How does verification work?

Verification is optional. In your profile, tap Verify and take a selfie with your front camera while repeating the gesture shown on screen — a victory sign, a thumbs up, an open palm, a finger pointing up or an OK sign, chosen at random. A LocaVibe moderator compares your selfie with your main profile photo; there’s no automated facial recognition. It usually takes a few hours, and you’ll get a notification with the result.

Why was my verification rejected?

Common reasons are that your face isn’t clearly visible, the gesture doesn’t match the one requested, or your main profile photo doesn’t clearly show you. Fix the issue and try again — you can make up to 3 attempts per day.

What happens to my selfie?

It’s stored privately and only our moderators can see it. It’s deleted no later than 30 days after the review decision, or earlier if you delete your account.

What does the verified badge mean?

That a moderator was satisfied that the person in the selfie matched the main profile photo when it was reviewed. It doesn’t confirm anyone’s identity, age or intentions, so always follow our safety tips.

How do I create an activity?

Tap Create, choose what you’re doing, add a title and details, pick a time today or tomorrow and a place, set how many people can come (2 to 20, including you), choose the meetup language and decide who can join. Women can also make an activity girls-only.

What’s the difference between “Anyone, instantly” and “By request”?

In an open activity, people join straight away and get into the group chat. In a “By request” activity, you see each person’s profile and optional note, and decide whether to accept or decline them. Only approved participants can see the group chat.

Are there any limits?

On the free plan, you can create up to 2 activities in any 24-hour period and have up to 5 pending join requests at a time. LocaVibe+ removes these limits.

Can I edit or cancel my activity?

Yes. As the host, you can edit your activity (except its category and the girls-only setting), cancel it, and accept, decline or remove participants. If you cancel, everyone who’s going is notified — so please cancel as early as possible if your plans change. A host can’t leave their own activity; cancel it instead.

I can’t go any more. What should I do?

Open the activity and tap Leave activity as early as you can, so that the host and the group know. People who don’t turn up can be marked as no-shows.

Can I ask to join again after being declined or removed?

No. If a host declines your request or removes you, you can’t join that activity again.

What happens when an activity is over?

Activities end automatically and disappear from the feed. For the next 72 hours, participants can rate each other.

How do I invite friends to an activity?

Tap Share on the activity to send its link. The link opens the activity in the LocaVibe app; the web page behind it doesn’t show any personal data.

Why can’t I see a particular activity?

It may be girls-only or a nightlife activity (21+), it may have ended, been cancelled or been hidden after reports, one of you may have blocked the other, or your filters may be hiding it.

What is a boost?

With LocaVibe+, you can lift one of your activities to the top of the feed once every 24 hours.

Who can see girls-only activities?

Only users whose profile gender is “woman” can create, see and join them. Misrepresenting your gender leads to a permanent ban.

Why can’t I see nightlife activities?

Nightlife activities are shown only to users aged 21 and over, based on the date of birth entered at sign-up, in line with the legal drinking age in Dubai. Only users aged 21 and over can host them.

My gender or date of birth is wrong

Email us from your account’s email address and we’ll help. We may ask you to confirm the correct details.

Who can see a group chat?

Only the approved participants of the activity, including the host.

When can I send a direct message?

You can message someone directly once you’ve both been approved participants of the same meetup and it has started — as long as neither of you has blocked the other.

Why wasn’t my message sent?

Messages must be 1 to 2,000 characters long, and you can send up to 30 per minute. Messages containing banned words are blocked. You also can’t message someone who has blocked you, or post in the chat of an activity you’ve left or been removed from.

Can I edit or delete my messages?

Yes. When you delete a message, its text is wiped.

How do ratings work?

For 72 hours after a meetup, participants can rate each other from 1 to 5 stars or mark someone as “Wasn’t there”.

Can people see how I rated them?

No. Individual ratings are anonymous. Profiles only show totals: the average rating, the number of ratings, and the number of meetups and no-shows.

How are no-shows counted?

A no-show counts only if the host or at least two participants mark the person as “Wasn’t there”.

I was marked as a no-show by mistake

Email us with the activity’s link or details and tell us what happened. We’ll look into it.

How do I report someone or something?

• A person: open their profile and tap Report, or tap “⋯” next to their name in an activity’s “Who’s going” list.
• An activity or event: open it and tap Report activity or Report event.
• A message: press and hold it and choose Report message.

Choose a reason — Harassment or threats, I feel unsafe, Fake profile, Inappropriate content, Spam or ads, Looks under 18, or Something else — add details if you can, and tap Send report. To report a partner, report one of its events or email us.

What happens after I report?

Our moderators review every report within 24 hours. If three different users report the same activity, message or user, it’s hidden automatically until it’s reviewed. We don’t tell people who reported them.

How do I block someone?

Open their profile, tap Block and confirm — or tick Also block this person when you report them. You’ll no longer see each other anywhere in the app — in the feed, on the map, on profiles, in chats or when joining activities — and each of you is removed from the other’s upcoming activities. To unblock someone, go to Profile → Settings → Blocked users.

Something happened at a meetup

If anyone is in danger, call 999 or 998 first. Then report the person in the app, or email us with the subject “Safety report” and as much detail as you can.

What is “Share meetup with a friend”?

If you’re going to an activity, you can send a private link to someone you trust from the activity screen. The link shows the activity’s title, category, place and time (Dubai time) and the first names of the host and participants — and your last location, but only if you choose to share it. The link expires 6 hours after the activity ends, and you can revoke it at any time.

What does SOS do?

The SOS button on the screen of an activity you’ve joined lets you call 999 (police) and text your trusted contacts with your location. You can add trusted contacts — and find both 999 (police) and 998 (ambulance) — in Profile → Settings → Safety. Trusted contacts are stored only on your phone and are never uploaded to LocaVibe.

Does LocaVibe monitor my meetup?

No. We don’t monitor meetups, shared links or the use of SOS, and we don’t contact emergency services for you.

What do I get with LocaVibe+?

Unlimited activities and join requests, advanced filters (such as host age and verified hosts only), priority for your join requests, a LocaVibe+ badge, and one boost a day to lift your activity to the top of the feed.

How does billing work?

LocaVibe+ is bought through Apple In-App Purchase and charged to your Apple ID when you confirm the purchase. It renews automatically unless you cancel it at least 24 hours before the end of the current period. Prices and periods are shown in the app before you buy.

How do I cancel?

On your iPhone, go to Settings → [your name] → Subscriptions → LocaVibe → Cancel Subscription, or tap Manage subscription on the LocaVibe+ screen in the app. You keep LocaVibe+ until the end of the period you’ve already paid for.

How do I get a refund?

Refunds for App Store purchases are handled by Apple. You can request one at reportaproblem.apple.com. We can’t issue refunds for Apple purchases ourselves.

My subscription isn’t showing

Make sure you’re signed in to the same LocaVibe account and the same Apple ID you used to subscribe, then tap Restore purchases on the LocaVibe+ screen. If it still doesn’t work, email us — we never need your card details.

Does deleting my account cancel my subscription?

No. You need to cancel LocaVibe+ in your Apple ID settings, or Apple may continue to charge you.

How do I delete my account?

In the app, go to Profile → Settings → Delete account and confirm. Deletion is permanent. Our account deletion page explains exactly what’s deleted and what may be kept.

I can’t access the app

Email web.pro.farid@gmail.com from your account’s email address with the subject “Delete my account”. We’ll verify that the account is yours and complete the deletion within 30 days.

How can my venue or event appear on LocaVibe?

Register in the partner cabinet at https://locavibe.dilami.pro/partner using a one-time code sent to your email address, and create your business profile. We review every profile before approving it. Once you’re approved, you can submit events for the Events section.

Are events reviewed?

Yes. Every event is moderated before it’s published. If we reject or unpublish an event, we tell you the reason.

How do promotions work?

You can promote an event for chosen dates at the top of the feed, as a highlighted pin on the map or in the Events banner. Prices are in AED, and payment is by card through Stripe Checkout. Promoted items are labelled “Promo”. Promotions are non-refundable once they’ve started, unless we remove them for reasons other than a breach of our Terms — see the Partner terms.

I bought a ticket for an event. Who do I contact?

Tickets are sold by partners or third parties through their own links. LocaVibe isn’t part of the sale, so please contact the organiser or ticket seller about tickets, changes and refunds. If you think an event is misleading, report it in the app.

How do I delete my partner profile?

Email web.pro.farid@gmail.com from your partner account’s email address. We keep invoices and payment records for as long as UAE law requires (generally 5 years).

How do I change the website language?

Use the language switcher on the website. We remember your choice with a cookie.

Does the website use tracking cookies?

No. We use only strictly necessary cookies: one for your language preference and, for partners and moderators signed in to the web cabinet, session cookies that keep them signed in. We don’t use analytics or advertising cookies. See our Privacy Policy for details.

LocaVibe is developed and operated by an individual developer, not a company.

Farid Mammadov
Baku, Azerbaijan
Email: web.pro.farid@gmail.com
Website: https://locavibe.dilami.pro

Legal documents: Terms of Use · Privacy Policy · Community Guidelines · Delete your account